Privacy Policy
This Privacy Policy explains how The Duct Cleaning Pros ("Company," "we," "our," or "us") collects, uses, discloses, and protects your information when you subscribe to our Club DCP program.
1. Information We Collect
1.1 Personal Information: When you subscribe to Club DCP, we may collect personal information, including but not limited to your name, address, email address, phone number, and payment information.
1.2 Usage Data: We may collect information about your interactions with our services, including IP addresses, browser types, and access times.
2. How We Use Your Information
2.1 Service Provision: We use your personal information to provide and maintain the Club DCP service, process your subscription, and schedule service appointments.
2.2 Communication: We may use your contact information to send you updates, newsletters, and promotional materials related to our services. You can opt-out of receiving promotional communications at any time.
2.3 Improvement of Services: We may use the information to improve our services, understand customer preferences, and enhance user experience.
3. Sharing Your Information
3.1 Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing the Club DCP service. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.
3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
6.1 Access and Correction: You have the right to access and correct your personal information held by us. You can update your information by contacting our customer service department.
6.2 Deletion: You may request the deletion of your personal information, subject to certain exceptions provided by law.
6.3 Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our customer service department at [insert contact information].
Acceptance of Privacy Policy
By subscribing to Club DCP, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Terms of Service | Privacy Policy
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